Returns & Exchanges
At Rotary Watches, we offer a 30-day return window for all timepieces provided they are in their original, unworn condition with all protective packaging intact. We are committed to ensuring your complete satisfaction with every purchase from our heritage collection.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Securely
Place your watch back in its original presentation box and secure it inside a sturdy shipping carton to prevent damage during transit.
Affix Shipping Label
Print the prepaid shipping label provided by our portal and attach it clearly to the outside of your package.
Receive Refund
Once our technicians inspect the timepiece, we will process your full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing